Super Amart Frankston

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Reviews of Super Amart Frankston

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  Christine Kriebel Added February 27, 2018

  ★ ★ ★ ★ ★
  Very helpful and a nice quick delivery. Happy customer.
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  Dinesh. R Added November 22, 2017

  ★ ☆ ☆ ☆ ☆
  We went to the store to organise a refund for the coner lounge we purchased 1 and a half years ago which starting to fall apart. We went to the counter and spoke to the rude arrogant angry sales girl which I spoke on the phone prior to get information about the lounge. My wife questioned about the warranty claim and this woman ignored and pretended like she cannot hear what my partner was asking. Rude woman started telling us that she's new to the store and told me I did not give her specific information about the couch which as a sales person she should provide a customer the correct information, So I told her "its your fault you did not ask me the specific details and it was your fault". She was playing the poor me card mentioning not to yell at her at the same time she was yelling louder at me and told me to GET OUT from the store otherwise she going to ring the police.
  
  Yes I got out from the store after I told her where to go at the same time. Store manager was kind enough to ask what was the problem and that was the only person on the floor working as we wanted to possibly purchase a new bed for our daughter before we dealt with the issue at the counter. We were in side the store for 15-20 minutes prior to the dilemma no one bothered to ask whether we need any help.
  
  *We bought lots of furniture from this store over the years staff and the management used to be really good. Now there's bunch of rude and arrogant sales staff running the joint.
  
  Maddox CORNER LOUNGE(arm rest snapped in half)
  Upgrade San Marco corner lounge falling apart 10 year warranty discontinued product offered 500 dollars refund to keep the lounge as it is to shut the customers mouth.
  Hard wood furniture is ok. Stay away from the couches/lounges from this place
  
  GOOD LUCK SUPER AMART FRANKSTON YOU LOST A VALUED CUSTOMER.YOUR SALES WILL SKY ROCKET THANKS TO YOUR RUDE STAFF.

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